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5 Leak Detection Scams

Posted on: September 9th, 2019 by admin No Comments

5 leak detection scams

There’s a lot of great contractors out there mixed in with highly skilled scammers. How can you avoid being taken advantage of? Become familiar with these 5 popular leak detection scams and learn what to do to avoid shady leak detection companies.


The bait-and-switch gimmick has been around for years! Companies will advertise goods or in this case service, at an incredible deal, with the intention of providing a significantly inferior service in addition to substandard materials.

Your misleading leak detection company then pockets the profit.

Another method of this madness is actually using expensive material but jacking up the price much higher than it should be.

Everchanging Estimate

This leak detection scam most often offers three red flags:

1. If your leak detector is halfway through a project and suddenly the contract changes or additional work comes up, the contractor may have a scam strategy to quote low for work and charge high fees for these “surprises”. This could also mean the leak detection company simply doesn’t have a clue what they’re doing.

2. Verbal contracts mean nothing! For example, if you’re on the phone and a leak detection company and they offer an amazing estimate, then start the work still without any paperwork, then before you know it, they’ve done and the price spiked two or three times higher than the verbal estimate.

3. Lastly, beware of receiving a quote without an inspection being done. Estimates over the phone or purely verbal is solely just an estimate.

The “Upfronts”

3 out of 5 leak detection scams: what is required upfront. You may have read this in other articles so much you might brush it off.

A professional leak detection company should not have any issue providing their credentials or any other forms of business identification. If they are resistant to show you, they might not have that crucial information.

To check if your leak detection and restoration company are licensed and fully certified, click here.

Additionally, a great leak detection company will not offer cash only as payment. “Companies” like this often don’t even carry insurance and may not even pay taxes.

One last upfront red flag to watch out for is if a leak detector asks for a high amount of money upfront. Most states have laws that prohibit leak detection contractors from asking more than 10% upfront. If they do ask for a high amount of money upfront, they could simply be taking the money and running.

Too Many People

Say you’ve hired a leak detector to locate and fix a leak, but throughout the week you’ve had three different people show up and you have no idea what they’re all doing. An untrustworthy company will subcontract parts of the job to family or friends and claim they have no control over other people’s hourly rates when it comes time to deliver the bill. This can lead to multiple and variously priced bills.

Sometimes one of these workers is an apprentice. However, this person should always be monitored and have their work checked by a licensed leak detection and restoration professional.

Rising Rates

A shady leak detection and restoration company will pull up to your nice house, notice your nice car, see the beautiful and thought-out interior of your home and decide to raise the rate while you’d never know it. They may feel they can raise the price simply because you can afford it.

How To Avoid Leak Detection Scams

1. Research. Find a website, read reviews, and see if they’re in good standing with the BBB. Also, be sure to ask for licensing and certifications.

2. Get everything in writing. Have your well-researched leak detector come to your home for an inspection and receive a paper estimate. Without a contract, you won’t have much legal standing at all if you run into issues.

3. With the written estimate, compare prices of the materials listed at your local hardware store. Even the smallest items should be double-checked for high markups.

4. Ask how many people (including apprentices) will be on the job, and ask to specify what each person will be doing. You don’t want to unknowingly hire more than one contractor for a job that doesn’t require more than one.

5. If more than one person is required for the job, ask for each one’s hourly rate as they might differ.

6. Ask a lot of questions! An excellent leak detection company will not hesitate to answer all your questions and calm your concerns.

Lastly, and perhaps most importantly, never let a random person into your home claiming to be something they’re not. If someone random shows up to your door claiming they are a leak detection company, promptly ask to see licensing and certification first. If this happens to you and they don’t have the necessary proof, call the police immediately!

5 Leak Detection Scams

If you are in search of a trustworthy leak detection and restoration company, Leak Science has licensing, certifications, reviews, training, and expertise to back. We’re here to answer any questions and calm any concerns!

How To Find A Leak In A Pool

Posted on: July 23rd, 2019 by admin No Comments

How To Find A Leak In A Pool

There’s not much a pool owner loves more than a healthy, functioning pool for everyone to enjoy. Maintaining the oasis can be another story if you’re doing everything right but something continues to be wrong. It’s completely normal for your pool to lose about 1/4 to 1/2 inch of water a day to evaporation. However, if you’re routinely adding more than two inches of water to your pool per week, you may have a leak. Before you call an expert, read more about how to find a leak in a pool below.

5 Signs You Have A Pool Leak

The first sign is, as mentioned, adding more than two inches of water to your pool per week. Although, if you, your family, or guests are splashing in your pool often, this may not be enough of a cause for concern. Consider the most common signs of pool leaks before connecting with an expert:

1. Increase in the water bill.

If you’re noticing a significant spike in your water bill, it’s wise to test your pool for leaks. Even the smallest hole can leak hundreds of gallons of water per week, and if gone unnoticed, it can cause significant structural damage to your pool or even your home.

2. Standing water.

If you can notice a puddle of water near the pool and it hasn’t rained, and no one has gone swimming, this could indicate an above-ground leak. If you are standing near your pool and the grass feels mushy or uneven, this is a sign of an underground leak. Either way, these indicators determine a sense of urgency to be dealt with.

3. Fluctuating chemical levels.

If you notice your chemical levels drop without explanation, this is a sign of a leak. Leaking water carries chemicals out of your pool, forcing you to add more than usual to compensate for the loss. Inevitably, it’s impossible to keep chemicals steady from one day to the next when you have a leak on your hands.

4. Algae or discolored water.

Without being able to maintain your pools’ chemical balance, this leads to algae growth and eventually a green pool. If this develops quickly, that is a sign of a leak.

5. Cracks in and around your pool.

Cracks can indicate a number of things. Cracks might indicate that the pool is settling, tree roots are heaving the soil or there’s a leak. Fortunately, your accredited local leak repair service team can clean and fill in these cracks for you.

How To Determine You Have a Leak in your Pool

First and foremost, check the obvious: the filter, heater, pump, and pipe valves. If you notice any standing water, check those areas around your pool for cracks or if it’s near pool equipment, it could be coming from the filter, heater, pump, or pipe valves. Additionally look for separations around all the fittings, skimmers, returns, cleaner line, lights, steps, and the corners. If this doesn’t apply, continue reading to learn how to find a leak in a pool.

The bucket test (in 3 steps)

What you’ll need: A 5-gallon bucket and a permanent marker (or tape).

Step 1.

Place the bucket on the second step of your pool and fill the bucket with water to match the pools’ water level. Use the marker or tape to mark where the water line is on the inside of the bucket.

Step 2.

Turn off the pump or any auto-refilling device you may have.

Step 3.

In 24 hours, come back to check the water level of the pool. If the pool water and the water inside the bucket have gone down but remain level, you are losing water to evaporation. However, if the pool water is lower than the bucket water, this causes concern of a leak.

To have more accurate results, repeat the test once or even two more times to be certain of a leak, and this time with the pump on.

How To Find A Leak In A Pool

What you’ll need: Goggles, a snorkel, and leak finder dye (or red food coloring).

Step 1.

Let the pool drain. If the pool stops draining, the leak is somewhere along the top of the pool. If the pool ends up draining to the bottom, the leak is at the bottom of your pool. If this happens, you will need to add water in order for this test to work accurately.

*WARNING* Do not entirely drain a vinyl liner pool. The air causes the vinyl liner to shrivel up and crack! If you suspect you have a leak in your vinyl liner pool, call a professional!

Step 2.

Now that you know the area of the leak, check the ground or the walls for wetness. Once you have an idea where the leak could be, jump in the pool and begin step 3.

Step 3.

Be careful not to disturb the water, and go to the area where you believe the leak might be. Using your goggles and snorkel, slowly move through the water to either the wall of your pool or the bottom and squirt the dye. If you’ve found the area of the leak, the dye will move towards the leak itself.

What To Do Next

Many leaks are not detectable using the suggestions above. It’s important to call a professional if you suspect you have a leak in or around your pool. Professional leak detection and restoration companies have state-of-the-art technology that can locate leaks accurately and efficiently. These professionals have the training and expertise to repair without major disruption as well.

If you’re thinking you have a leak, save yourself the headache and contact Leak Science today.

Connect with an Expert

What To Do About Your Home’s Low Water Pressure in Phoenix

Posted on: March 8th, 2019 by admin No Comments

phoenix leak detection company


Whether you’re trying to wash dishes or take a shower, finding out your home has low water pressure can be a frustrating realization. No one wants to deal with plumbing problems, and low water pressure in Phoenix means there’s a problem in your home plumbing that needs to be fixed. If you have lo water pressure, you may be overwhelmed about how to handle it, especially if you’ve never had to deal with plumbing problems before. Following this guide can help you figure out what to do about your home’s low water pressure in Phoenix so you can get back to normal pressure quickly.


Find the Source of the Problem

The first step is to find the source of the problem. If you have low water pressure in your Phoenix home, chances are there’s a leak somewhere in your home. Finding the source of the leak can help you determine what to do to fix the problem. You can start with the fixture where you first noticed the low pressure and check the pipes for leaks. Once you find the leak, you have identified the source of the problem. It may take some time and patience to find the source, but once you do, you’ll have a better idea of how to handle this problem and get your water pressure back where it needs to be. The source of the low pressure will help determine what needs to happen to fix it.


Determine the Extent of the Problem

The next step is to figure out if your low water pressure is being caused by one fixture or if it’s a bigger problem affecting the rest of your home. The easiest way to determine this is by checking the water pressure of other fixtures throughout your home. If you only have low water pressure in one fixture, chances are the leak is limited to that fixture. But if you have low water pressure throughout the rest of your home, the source of the problem is probably deeper than a pipe under the sink. This may mean the problem is bigger than you thought. How extensive the problem is will determine how it is fixed and how long it will take. For example, if the problem is just in one fixture, it will be an easier fix than if the low pressure is coming from pipes running under the home.


Call in an Expert

Whether you think the problem is just one fixture or it is more widespread, it’s a good idea to call in an expert to assess the problem and make a recommendation. An expert will have the experience and tools needed to do a comprehensive analysis of the plumbing throughout your home. Not only does that mean identifying the source of your low water pressure in Phoenix but it can also mean identifying other potential problems that need to be addressed in your home. Along with identifying the problem, an expert can work with you to develop a plan of action for fixing the problem. That means you’ll be able to get back to normal water pressure and fix any other problems that may have come up in your plumbing.


Leak Science is Here to Help with Your Low Water Pressure in Phoenix

No matter why you have low water pressure in Phoenix, it’s frustrating to deal with. Fortunately, the experts at Leak Science can help. If you’re having problems with low water pressure, there are things you can do. But the easiest and least stressful solution is to contact Leak Science for help. Contact us today to set up an assessment of your home’s plumbing so we can help you get back to normal water pressure quickly and effectively.


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